In a move to add value to its customer operations KSB Pumps and Valves has extended its services and engineering expertise to include maintenance of entire systems, reverse engineering of rotating equipment and system optimisations.
This includes maintenance of third-party peripheral equipment in order to ensure its clients systems perform optimally at all times.
“Our aftermarket engineering teams can also remanufacture or reverse engineer equipment that is no longer available but necessary to meet client’s requirements,” says KSB Pumps and Valves SupremeServ division manager, Grant Glennistor.
He continues that all aftermarket services globally fall under the new KSB SupremeServ banner which encompasses existing and new maintenance, logistics and engineering infrastructure and is entirely focused on elevating customer assistance to new heights within the pump industry.
KSB SupremeServ centres are situated at all local branches with spares and standard parts available within 24 hours to service all 22 000 variants of its own pump.
The centres also cater for walk-ins for on-the-go-services.
KSB has a history spanning more than 60 years in South Africa.
The local operation also ranks as one of the top service centres within the “KSB World” of 16 000 employees in more than 60 countries.