As leading vibrating screens and feeders specialist Kwatani has transitioned from equipment supplier to solutions provider, it has attracted customers from well beyond South Africa and even outside Africa.
According to Kwatani general manager sales and service Jan Schoepflin, the company’s strong in-house expertise and design capability – combined with the world-class manufacturing quality it consistently achieves – ensures that its customised solutions deliver optimal performance at the lowest possible lifecycle costs.
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“Our recent orders show that our customer base in Southern Africa remains strong, while there is growing recognition of our cost effective offerings in West Africa, East Africa and North Africa,” says Schoepflin. “At the same time, orders from countries like Canada and Russia indicate that our markets abroad continue to grow.”
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Kwatani remains the market leader in the supply and servicing of vibrating screens and feeders on iron ore and manganese mines in South Africa’s Northern Cape province.
It also counts platinum, coal, diamond and gold mines in its customer base. Its West African orders have been mainly to gold mines, and there is growing potential for gold mining in East Africa, he says.
Over its four decades of operation, Kwatani has produced about 16,000 custom-designed screens, and is building on average 30 to 40 units a month in its ISO 9001:2015 certified facility close to OR Tambo International Airport in Johannesburg.
“Our reputation has been built on prioritising what our customers need, and doing business with integrity and trust,” Schoepflin says. “This means delivering on what we promise, and making sure that customers achieve the expected value from our products.”
He highlights that the company’s solution-focus is underpinned by its significant and ongoing investment in local skills, ensuring that its designs leverage strong mechanical and metallurgical engineering expertise.
“This confidence in our products allows us to offer a process guarantee to customers, to deliver the tonnage, throughput and fractions that they expect,” he says.
“Depending on which country our customers operate in, they may also have different industry and quality standards/certification expectations and we work closely with them to understand these clearly and meet their requirements.”
Schoepflin also emphasises the company’s service capabilities, which include its local service centres to be closer to customers, and its support partners in other countries.
“The careful selection of these partners is vital to meet customers’ stringent technical expectations,” Schoepflin says.
“In some countries, our partners can also manufacture components according to our drawings and specifications, should there be an urgent requirement from a customer.”