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Executive: Technical Product Development

Job Description:CA Mining Mining Review Africa
The incumbent will be responsible for the integration and execution of business drivers and key business objectives to ensure business plan objectives of Technical Product Development are met. He/she will lead the team that serves as the interface between customer-facing entities and various technical areas for the provision of solutions and strategic direction regarding products and services and create an environment supportive of innovation and co-creation between customer facing areas and the technical areas.

Responsibilities:

Responsible for the integration and execution of business drivers and key business objectives: 30%

  • Serve as the interface between customer facing entities and the various technical areas for the design, architecture and development of new products and services
  • Gather and analyse product and service requirements from multiple customer facing entities
  • Develop relevant documents as input to technical teams
  • Design and implement workaround solutions and out-of-the-box thinking to ensure speed to market
  • Enable end-to-end testing and efficiently manage unresolved issues to ensure full acceptance
  • Ensure product integration management by defining an end-to-end network architecture to support converged approach
  • Provide consolidated technology based innovation, concepts and roadmaps to satisfy business requirements and create new demand
  • Ensure TPD business plan objectives are met
  • Drive implementation of solutions and organizational renewal (NGNEC)
  • Ensure solutions provide excellent customer experience for end subscriber
  • Match access technologies e.g. xDSL, FTTH, LTE, 3G, 2G to device capabilities during product development process

Manage internal & external customer relationships: 30%

  • Implement a cross-functional product delivery model, interfacing across multiple areas e.g PMO, Network, Customer Experience, Marketing, Sales, Product Management, CPM
  • Establish and maintain internal and external relationships
  • Build strategic relationships with key stakeholders by developing a stakeholder strategy
  • Partner with relevant internal and external stakeholders to support and improve service delivery

Manages people performance and development: 20%

  • Manage the performance, productivity development and wellbeing of own team
  • Ensure leadership and performance that is aligned with Telkom culture and values

Drive compliance as per Company policies: 10%

  • Ensure legislator compliance and corporate governance

Manages the development of budgets, expenditure and performance reporting: 10%

  • Control cost and expenses against budget (OPEX/CAPEX)

Requirements: Qualification and Skill
8 years relevant experience with exposure to mobile communication of which at least 3 years
on senior management level

  • Engineering or relevant degree/diploma (NQF Level 7). Relevant Post graduate engineering diploma/ degree. Post graduate leadership/ business management diploma/ degree will be an advantage.
  • MBA will be an advantage.
  • South African citizens only.

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