Are you an experienced Product Support Specialist with a background in wheel loaders, excavators and mini excavators?
This could be the opportunity for you!
Our client is seeking an experienced individual to join their team in Gauteng.
- Providing technical assistance to dealers and clients.
- Investigating field reports to identify problems.
- Root cause failure analysis.
- Continuous monitoring of service and product quality.
- Compile training material and provide training to clients and stakeholders.
- Ensure warranty claims are assessed correctly and processed timeously.
Requirements: Qualification and Skill
- Trade tested Diesel Mechanic.
- Grade 12 / Matric certificate.
- 5 years’ experience as artisan in the field.
- 3 years’ experience in a product support role.
- Experience on construction excavators.
- Willingness to travel when required.
- Experience providing mentoring and training.
- Permanent contract.