Are you an experienced Product Support Specialist with a background in wheel loaders, excavators and mini excavators?

This could be the opportunity for you!

Our client is seeking an experienced individual to join their team in Gauteng.


  • Providing technical assistance to dealers and clients.
  • Investigating field reports to identify problems.
  • Root cause failure analysis.
  • Continuous monitoring of service and product quality.
  • Compile training material and provide training to clients and stakeholders.
  • Ensure warranty claims are assessed correctly and processed timeously.

Requirements: Qualification and Skill 

  • Trade tested Diesel Mechanic.
  • Grade 12 / Matric certificate.
  • 5 years’ experience as artisan in the field.
  • 3 years’ experience in a product support role.
  • Experience on construction excavators.
  • Willingness to travel when required.
  • Experience providing mentoring and training.

Contractual information:

  • Permanent contract.